FAQ



Frequently Ask Question ( FAQ )




Q: What is Syrex Sense?
A: As describe in our blog. 

Q: Can I place order if I am not student or staff from MMU?
A: No, we only allowed selling our products to student and staff from MMU according to BEB2104 assignment guidelines, every transaction 
will be conversed for further tracking purpose by our tutor.

Q: Is this snapback from original manufacturer?
A: No, all snapback offers are replica products, but its AAA quality and price guarantee lower than market.

Q: What is replica product?
A: Replica product was manufactured by other company by copying the original design. However, quality can be as good as original brand, and it can save a lot of money rather than spend plenty of cash on designer products.

Q: How to place order and how about payment methods?
A: Log on to our SYREX SENSE Snapback House’s Blog and follow the instructions on Customer Order/Feedback tab, for those who unable to perform that also can email us to ask for assists. In addition of that, we also offer several types of payment mode for customer to choose. Customer can choose either cash on delivered (COD) in MMU Melaka campus area during working hours or via online payment mode, no extra charge applies.

Q: How if I not satisfied with my snapback?
A: If you discover a problem after you've accepted delivery, please reach us at our Customer Order/Feedback tab, we will get you a solution if any manufacturing defects.